Update on Aeroplan Bookings

Yesterday, I posted about how Aeroplan was blocking redemptions on any booking that does not involve a point in Canada or the United States. I emailed my contact at Aeroplan this morning, who seemed surprised about it. Hours later, my contact replied that the system is restored to normal. I’ve tested the website again, and it appears that the system has been fixed.

Was this a technical error? Is this a “leak” for a future devaluation? The error code was very specific, and it provided a telephone number for Aeroplan that I haven’t seen before. According to my contact, that number was their regular fraud line.

At least, for now, things seem to be back to a quasi-normal, which in this case, includes the blocking of Swiss, Air China, Copa, and Avianca.

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