Almost two months ago, Aeroplan announced a substantial change to their refund/change/cancellation fee structure. Previously, any change or cancellation whatsoever entailed a $90+tax per person fee. It was a simple and reasonably priced fee. Effective today, Aeroplan's new fees take effect. Aeroplan's new fee structure is different depending on whether you have dDistinction Diamond status or not.
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Several months ago, my award booking service, Awarding Canada, was covered on CBC’s The National. Today, a news article on CBC, Aeroplan says ‘blackouts are gone’ — but what about those fuel surcharges?, quotes Aeroplan as taking issue with me. The article notes: