Aeroplan's value is going down the hole with this little problem.
Tag Archives for Award Booking.
Aeroplan members can now book award tickets on GOL Linhas Aéreas S.A., a Brazilian carrier.
With my award booking service, I get to deal with Aeroplan a lot. And when I mean a lot, I mean, I make hundreds of calls a month to Aeroplan. Most of their agents are competent (their supervisors, surprisingly, less so). However, sometimes you get an absolute delight, who is wildly special. I mean absolutely, terrifyingly, wildly, special. For this story, let’s call her Olga (a pseudonym).
Sometimes when you’re searching for award space, be it on Aeroplan, United, Delta, etc., you’ll find that some seats will show as available when you search for them from origin to destination, but when you call to book the flights segment-by-segment, those flights show as unavailable. Often, this is caused by married segment logic. Today’s Sunday Reader Question is: what are married segments?
Phantom availability is when an award search engine shows award seats as available, but when you go to confirm them, they come up as unavailable. However, I’ve been noticing a new phenomenon with Star Alliance availability – “hidden” inventory.
UPDATE: THANK YOU! I have received many applications, and I am currently working through them. I am not accepting any more applications at this time.
I currently run an award booking service, Awarding Canada. I will be needing some help over the summer doing award bookings. I am looking for several independent contractors to provide award booking services to Awarding Canada. You will be given a 50% commission for all sales.