I travel a lot, and have seen some pretty ridiculous hotel fees. For example, when I last stayed at the Fairmont Royal York in Toronto, I had to borrow a cellphone charger, which had a $100 non-return fee. I’ve also seen fees for using too many towels, and even a fee to use a hotel concierge. However, this fee has to take the cake…
I’ve recently enjoyed a stay at the Ritz-Carlton Boston. It’s a decent hotel, and I get that luxury hotels often charge silly fees, but this one is ridiculous:
The text is minuscule, and is hard to read in person… here’s the offensive part:
A $5.00 delivery charge, a 18% service charge, a 1% order taker fee and 7% tax will be added to your bill. [emphasis added]
I get it. Hotels need to make money. And room service is a luxury, and I’m perfectly fine with a delivery charge and a mandatory service charge (though the latter part of the picture suggests that the 18% fee isn’t actually a tip). However, a “1% order take fee”, while insignificant, feels like a big middle finger to a guest. It’s so unnecessary, just make the service charge 19 or 20%.
What’s the most ridiculous hotel fee that you’ve ever seen?