Anecdote

Should I get a refund (AAdvantage Redeposit Fee)?

A while ago, I booked a flight from Toronto – Chicago – Hong Kong – Denpasar on American and Cathay respectively, using AAdvantage miles. Everything was booked in Business. A couple months later, the Toronto – Chicago flight was downgraded to Economy, as there was an aircraft swap to an airplane without Business. American could not put me in Business that day.

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Mistake Fares and the Law: An Academic Publication

Everyone loves to get a great deal, but when is a deal a mistake? How do mistake fares occur? What is the law regarding mistake fares in Canada and the United States? This paper, written by me, just published by the McGill University Annals of Air and Space Law (Volume XL, 2015), titled “Mistake Fares in Canada and the United States” is now available for public viewing on SSRN for free.

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IHG Best Price Guarantee – Policy Change?

One of my favourite programs is the IHG Best Price Guarantee (BPG). This program will, subject to a number of terms, provide you with a free night at any IHG hotel if you can find a rate from a competitor that is lower and matches or beats the terms of the booked rate on IHG’s website. I have received many dozens of free nights with this program, from $1000/night rooms at Intercontinental hotels, and cheapo Holiday Inn hotels.