My battle to get BA to comply with EU 261/2004.

Update: After Tweeting, emailing, and contacting the VP of BA, I finally received a cheque, denominated in CAD, for the full amount owed!

This past summer, I flew with British Airways from Edinburgh EDI to London LGW. There was a flight cancellation, and they put me on the LHR bound flight, which left me at my final destination much later than I would have otherwise been.

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Air Canada Status Match

Here's the process:

Email status.match@aircanada.ca the following information: A scan of your competitor's card, your Aeroplan number, and a screenshot of some sort of Air Canada flight activity that you've taken within 1 year on your Aeroplan page.

*When I first sent the email in April 2014, my AB card was active. When I got a re-request email, they asked for a new scan, and at that point, my AB card was inactive. I explained that, and it didn't seem to be an issue.

**This process took a very long time: 82 days to be exact! Just be patient, and reply with all the information they request, even if it's a repeat.