IHG Best Price Guarantee – Policy Change?
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IHG Best Price Guarantee – Policy Change?

One of my favourite programs is the IHG Best Price Guarantee (BPG). This program will, subject to a number of terms, provide you with a free night at any IHG hotel if you can find a rate from a competitor that is lower and matches or beats the terms of the booked rate on IHG’s website. I have received many dozens of free nights with this program, from $1000/night rooms at Intercontinental hotels, and cheapo Holiday Inn hotels.

My SPG Best Rate Guarantee Experience

Many hotel programs offer a Best Rate Guarantee (BRG) program, where the chain will beat any price listed by another online travel agent (subject to a laundry-list of terms and conditions). SPG has recently upped their BRG offer: you can select either a 20% discount on the matched rate, or 2,000 SPG points. Previously, the offer was a 10% discount on the matched rate. Moreover, unlike a number of other BRG programs, with SPG you don’t need to book before you submit a BRG claim. I recently did this, and will explain my experience and provide some tips for when you do it.