Award Booking

When Aeroplan is Incredibly Stupid

With my award booking service, I get to deal with Aeroplan a lot. And when I mean a lot, I mean, I make hundreds of calls a month to Aeroplan. Most of their agents are competent (their supervisors, surprisingly, less so). However, sometimes you get an absolute delight, who is wildly special. I mean absolutely, terrifyingly, wildly, special. For this story, let’s call her Olga (a pseudonym).

a map of the world

Sunday Reader Question: What are married segments?

Sometimes when you’re searching for award space, be it on Aeroplan, United, Delta, etc., you’ll find that some seats will show as available when you search for them from origin to destination, but when you call to book the flights segment-by-segment, those flights show as unavailable. Often, this is caused by married segment logic. Today’s Sunday Reader Question is: what are married segments?

I’m Looking for Award Bookers – Apply Within!

UPDATE: THANK YOU! I have received many applications, and I am currently working through them. I am not accepting any more applications at this time.

I currently run an award booking service, Awarding Canada. I will be needing some help over the summer doing award bookings. I am looking for several independent contractors to provide award booking services to Awarding Canada. You will be given a 50% commission for all sales.